Tag: Best Practice

release management metrics

12 Essential Release Management Metrics

Previously on this blog we’ve talked about how release-reporting metrics is an art rather than a science, and we’ve also outlined some core release metrics our customers use to track progress. In this first follow-up post, I’ll provide more detail on three of the 10 key metrics previously discussed: • Total Release Downtime in Hours […]

September 3rd, 2014  |  Published in Release Management

Release Management Best Practices

In this article, I’ve endeavored to highlight the importance of an efficient Release Management process across a wide swath of industries and organizations. I’ve also gone to lengths to refine and codify IT Service Management Forum (itSMF) ITIL V3 compliant best practices for improving the service transition-related processes. Please let me know in the comments […]

May 13th, 2013  |  Published in Release Management