12 Essential Release Management Metrics

12 Essential Release Management Metrics

Previously on this blog we’ve talked about how release-reporting metrics is an art rather than a science, and we’ve also outlined some core release metrics our customers use to track progress. In this first follow-up post, I’ll provide more detail on three of the 10...
Release Management Best Practices

Release Management Best Practices

In this article, I’ve endeavored to highlight the importance of an efficient Release Management process across a wide swath of industries and organizations. I’ve also gone to lengths to refine and codify IT Service Management Forum (itSMF) ITIL V3...