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Tag: ITIL

A Look At the ROI: Is Enterprise Release Management Worth It?

“In many real-world case studies, Plutora has resulted in returns exceeding 600%. A typical return is around 400% depending on the depth of using the Platform. Factoring additional savings from Environment reclamation and reduction in capital spending on servers or Cloud Environments, ROI can balloon to over 1000%.” Even as software release demands exceed the capacity of […]

March 24th, 2016  |  Published in Deployment Management, Release Management

Complexity at Scale: Trials and Tribulations of Success

“Complexity” is often viewed as a negative. This is perhaps even more the case at scale, where some degree of complexity is unavoidable. Any unnecessary complexity, states the conventional wisdom, is public enemy number one. But does that wisdom ring true? Let’s look a little closer at the contours and implications of complexity at scale. […]

February 28th, 2016  |  Published in Release Management

The Gold Master: Why Modern Software is Never Finished

Gone are the days of the “Golden Master”. In fact, programmers new to the industry may not even recognize the term. Let’s travel back in time, before cable modems and fast internet connections to when software was distributed on floppy disks or CD-ROMs. There was little or no opportunity to “update” software once you shipped it, and add-ons […]

January 10th, 2016  |  Published in Release Management, Test Environment Management

Agile Accountability: Do your Governance Gates have a Padlock or a Warning Sign?

Most large software enterprises are facing a tough choice: on one hand you have the control and stability of traditional ITSM, and on the other you have the self-service freedom and agility of more modern approaches such as DevOps.   As organizations move toward self-service releases and more rapid iterations change management presents a problematic bottleneck […]

October 14th, 2015  |  Published in Release Management

Managing Mixed Releases in Bimodal IT with Plutora

Bimodal IT is a trend identified by Gartner that describes a common challenge for IT departments – how to support two modes of operation within the same IT department.   According to Gartner’s definition: “Mode 1 is traditional and sequential, emphasizing safety and accuracy. Mode 2 is exploratory and nonlinear, emphasizing agility and speed.” Bimodal IT […]

September 29th, 2015  |  Published in Release Management

Release Managers are the Heroes of Bimodal IT

Gartner has put a name on a common experience across all industries – IT departments often support two different approaches to IT.  One side is focused on agility and rapid time to market while the other is focused on stability and traditional service management.  With Bimodal IT you have one department operating in two modes: […]

September 20th, 2015  |  Published in Release Management

ERM Brings It All Together: A Single Dashboard for Enterprise Release Status

Enterprise software development has undergone a dramatic transformation in the last decade as most companies have transitioned to more iterative, agile approaches to software delivery.  This overall acceleration of the software development effort has been focused squarely on more tactical practices related to software development.  From source control to scrums to deployment automation, most IT […]

September 3rd, 2015  |  Published in Release Management

Move Faster, Get Better: ERM is Continuous Process Improvement

Across industries time to market for new software initiatives is decreasing over time and the frequency with which releases are transitioned from development to production is increasing. Put simply, every major company is turning into a software company and software is being delivered faster. This transformation is driven by the widespread adoption of agile methodologies […]

August 27th, 2015  |  Published in Release Management

4 Core Practices that Define Enterprise Release Management

Enterprise Release Management (ERM) is an emerging set of practices designed to support enterprise change initiatives and software delivery across multiple projects within large organizations. ERM is the management of the software delivery lifecycle across multiple projects and departments within a large organization – the orchestration of activities and resources across multiple, interdependent software releases and […]

August 6th, 2015  |  Published in Release Management

Connecting DevOps to the Business at DevOps Summit New York

This week we’re attending the Sys-con DevOps Summit in New York City.  It’s a great conference and energy behind DevOps is enormous. Thousands of attendees from every company you can imagine are focused on automation, the challenges of DevOps, and how to bring greater agility to software delivery.  But, even with the energy behind DevOps […]

June 12th, 2015  |  Published in Release Management, Test Environment Management

Release Management at Scale Means Integration with Every Tool

How many issue trackers does your organization run?  How about change management systems?  If you are a large organization, the answer’s probably more than a handful due to the way business grows through mergers and acquisitions. When managing a release driven by projects using separate issue trackers most retreat to spreadsheets to create a common […]

May 16th, 2015  |  Published in Release Management

How Agile Release Managers Skip Change Control

Do you think development teams really update those BMC Remedy tickets with all the changes contained in a release?  They don’t.  Most of them just “check the box” and move on.  They choose a Risk Level that won’t raise questions from the Change Control managers and they work around the checks and balances.  The alternative […]

May 11th, 2015  |  Published in Release Management

The Link Between Change Management and Release Management

Change Management and Release Management are different but related functions within organizations. At a high level, Change activities relate to the process of requesting changes, assessing changes, authorizing changes and reviewing changes. Release activities include planning, designing, configuration, rollout planning, testing communication and deployment. The Release Management function provides the schedule and execution whilst the […]

April 5th, 2015  |  Published in IT Governance, Release Management

Assessing Your Maturity: Plutora’s CMM for Release Management

The Capability Maturity Model (CMM) has become an essential tool for assessing IT initiatives.  Originally developed to assess the capabilities of government subcontractors in the 1990s, the CMM is now used by IT management to define best practices in a particular practice area.  From Application Development to Database Management every practice in the IT department […]

March 1st, 2015  |  Published in Release Management, Test Environment Management

DevOps Infographic – Enterprise vs Unicorns

DevOps Infographic – Enterprise Reality vs Unicorns

February 4th, 2015  |  Published in Deployment Management, Release Management, Test Environment Management

3 New Year Resolutions for Release Management

Happy New Year from Plutora! We’re looking forward to the new year as we continue to develop products aimed at taking the effort out of environment, release, and deployment management. To help you organize your approach to the New Year we wanted to take some time to propose a few New Year resolutions for Release […]

January 5th, 2015  |  Published in IT Governance, Release Management, Test Environment Management

How to Support Agility through Enterprise Release Management

How to Support Agility through Enterprise Release The challenge facing today’s project management professionals is supporting a more agile approach to software releases while managing orderly governance and production controls that are necessary.  Project managers have become air traffic controllers landing more projects more frequently on more runways, and as the skies become more crowded […]

December 10th, 2014  |  Published in Release Management, Test Environment Management

Enterprise DevOps Governance Gates

Which side of the wall of confusion are your governance gates on? Whenever people discuss DevOps they always speak of a “Wall of Confusion” between development and operations, and while there is certainly a barrier to understanding it’s more than just a “wall.”  I see it more as a “canyon of distrust” or a “gulf […]

October 29th, 2014  |  Published in IT Governance, Release Management

What is Enterprise DevOps?

DevOps was created to reduce many of these same conflicts and while DevOps has had several high-profile successes it still presents a challenge for larger organizations. Large enterprises managing mission critical systems still have separate silos for development and operations. In this post I discuss how DevOps fits into the enterprise and what release managers […]

September 10th, 2014  |  Published in Deployment Management, Release Management, Test Environment Management

release management metrics

12 Essential Release Management Metrics

Previously on this blog we’ve talked about how release-reporting metrics is an art rather than a science, and we’ve also outlined some core release metrics our customers use to track progress. In this first follow-up post, I’ll provide more detail on three of the 10 key metrics previously discussed: • Total Release Downtime in Hours […]

September 3rd, 2014  |  Published in Release Management

Release Managers at a DevOps Divide

Release Managers at a DevOps Divide If you’ve been a release manager you’ll understand that you sit between two groups: An operations group tasked with accepting and supporting a software release. This group wants a predictable process, they view releases as incidents to be managed, and they answer to a business that wants predictability and […]

August 25th, 2014  |  Published in Release Management, Test Environment Management

Release Coordinator: A Day In The Life

A Release Coordinator typically is responsible for owning the planning and coordination of all phases and activities involved in the release of a system or system update into the production environment. Their role facilitates release meetings and develops the release recommendation and release deployment plan based on input from multiple stakeholders within various portfolio teams. They normally would […]

July 13th, 2014  |  Published in Release Management, Test Environment Management

Driving Culture Change in Release Management

Driving Culture Change in Release Management

The goal of any organization should be to have clearly defined release phases, where all parties are aware of the phase activities and key gates/milestones. The absence of purpose built collaboration tools has caused barriers in communication, information sharing and tracking of these activities across teams involved in the many moving parts of an enterprise […]

November 21st, 2013  |  Published in Release Management, Test Environment Management

Projects Fitting into Planned Release Cycles

Projects Fitting into Planned Release Cycles

Projects that are run outside of managed release cycle windows, tend to be more focused on getting deployed in production more so than minimizing impacts to other areas of the business. With businesses now having teams in multiple locations and time zones a change can now be more disruptive than ever, as a result of […]

October 16th, 2013  |  Published in Release Management

IT Release Schedules

IT Release Schedules In organizations that have large IT departments, software releases at the enterprise and individual team levels are very common. It is important to have a logical sequence of releases, in order to make sure that the service being delivered doesn’t fail or get delayed. This article will explain what is release scheduling […]

May 28th, 2013  |  Published in Release Management

ITIL Release Management System

A release management system is an important component of the service transition process, which is described in the itSMF ITIL v3 framework. Release management plays a critical role in promoting software modules from development into the production environments. The IT organization’s goal of implementing the ITIL v3 framework is to ensure reliable services in support […]

May 8th, 2013  |  Published in Release Management

Release Entry and Exit criteria’s – Gates and Approvals

Release Entry and Exit criteria’s – The Missing Piece in the Release Gates and Approvals Process. A brief description of the importance of release gates. Releases which are made up of Project and non-project work potentially all perfomring functional changes to common systems need a minimum level of governance to ensure code changes don’t create […]

May 1st, 2013  |  Published in Release Management

Release reporting metrics

Release reporting metrics, it’s art rather than science

Release Reporting, the two words every Delivery and Release Manager dreed. The two words that senior management like CIO’sand CTO’s inquire about but your not sure they actually care or even worse read the reports and digest the information. You spend a few hours crafting the email you send weekly or montly with all the […]

April 29th, 2013  |  Published in Release Management

10 Key Release Management Metrics

10 Key Release Management Metrics

At Plutora, we’re always looking for opportunities to educate and empower of clients to achieve greater enterprise IT success. At the same time, we work very hard to maintain a corporate culture of humility and learnedness. We value our clients not just for the financial opportunities that they present for our company, but also for […]

April 21st, 2013  |  Published in Deployment Management, Release Management

Release Management and Outsourced Services

It is clear that the IT landscape within large enterprise is becoming increasingly complex resulting in more complex releases. I define complex releases as having a lot of moving parts, which are typically a large number of dependencies on the system where the changes is being applied, or a bundle of dependent changes on a […]

March 11th, 2013  |  Published in Release Management, Test Environment Management

What is a Release Train?

What does Release Train mean? Over many client engagements we have came across a few companies who aren’t familiar with this term. While we recognise the term “release train” is not an official IT delivery term, it is a term often used and referenced in large enterprises who manage tightly integrated releases across complex interdependent systems. Our […]

February 27th, 2013  |  Published in Release Management

CAB and Release Management: The Connection

If your organisation follows the ITIL service management framework then you will have a regular Change Advisory Board (CAB) forum setup which approves Change Requests for production deployment. Without getting into the specific conduct of CAB meetings, I wanted to touch on the role of Release Management in the context of the CAB. Release Managers or delivery managers […]

January 24th, 2013  |  Published in IT Governance, Release Management