How to Measure Release-related Downtime

How to Measure Release-related Downtime

Software releases are the single biggest factor contributing to downtime across all industries. Almost without exception whenever you hear of a high-profile outage with a bank or an airline it is almost always related to a software release or a high-risk change being...
12 Essential Release Management Metrics

12 Essential Release Management Metrics

Previously on this blog we’ve talked about how release-reporting metrics is an art rather than a science, and we’ve also outlined some core release metrics our customers use to track progress. In this first follow-up post, I’ll provide more detail on three of the 10...