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Author: Michiel Mulders

Level up with industry-leading research and insights

business value

Business Value: A Guide to Delivering and Measuring It

The goal of software development is ultimately to deliver business value. A company’s software supports many critical business operations. For software development companies in particular, IT…

Software Delivery Orchestration, streamlining and automating multiple tasks

Software Delivery Orchestration: A Complete Introduction

Software delivery orchestration focuses on streamlining and automating multiple tasks related to your delivery pipeline. These tasks can range from software planning to testing, deployment, and…

cmbd

Configuration Management Databases: What Is a CMDB?

In this article, we go through important things to know about using and managing a CMDB. We discuss why having a CMDB is important, essential characteristics…

aiops

AIOps: What It Is and Why It Should Matter to You

Technology started with large mainframes that were the center of a business’s operations. But this idea has shifted completely, to every person now owning more than…

business continuity plan

How to Create a Robust Business Continuity Plan

A business continuity plan (BCP) helps companies restart their business operations quickly through a systematic plan of prevention and recovery when hit by a disaster. Businesses…

data driven decision making

Data-Driven Decision Making: A Handbook With Actionable Tips

We live in a data economy. Data is everywhere. Tech giants are collecting huge amounts of it about us. It’s scary how accurately they can predict…

The Organization Leader's Guide to Improving to Time to Market

The Organization Leader’s Guide to Improving to Time to Market

For those unaware of time to market, here’s a clear definition. Time to market (TTM) refers to the time needed to develop a product, from its…

itil change management

ITIL V4 Change Management in 2020: Everything You Need to Know

Change. Love it or hate it—and let’s be honest, most of us hate it—it will always be a big part of working in IT. IT service…

hybrid cloud

Hybrid Cloud: A Complete Intro and Guide for IT Leadership

The use of the cloud is inevitable for most companies because cloud computing is necessary for a company that wants to keep up to date with…

microservices

Understanding Microservices and Their Impact on Companies

“If you went to bed last night as an industrial company, you’re going to wake up today as a software and analytics company.”  This is a…