Customer experience drives Plutora in product and in practice
Customer service is a crucial aspect of Plutora’s offering and is what drives us to provide the best solution to our own customers. Today, as the…
Product Management vs. Project Management in the Enterprise
If your organization is like many organizations, you embrace project management as a critical tool. You invite at least one project manager to every meeting, and…
OKR: An Executive’s Handbook for Objective and Key Results
This post is all about the objective and key results (OKR) framework. If you’ve spent some time looking into modern management practices, it’s a term you’ve…
Digital Experience: Your Complete Guide to Customer Delight
Even when you have great product ideas and an awesome development team to code it into existence, making sure your customers experience delight often demands more…
Executive Dashboard: A What-And-Why Guide With Examples
Decisions, decisions, decisions. Since you entered the C-suite, your life has become rife with decisions. Not only that, but the uncertainties also seem to have multiplied…
Data-Driven Decision Making: A Handbook With Actionable Tips
We live in a data economy. Data is everywhere. Tech giants are collecting huge amounts of it about us. It’s scary how accurately they can predict…
How to effectively work remotely as an enterprise software development team
Covid-19 has upended our daily lives. For many of us, it has also fundamentally changed the places in which we work. And this has no small…
What Is RegTech? A Regulatory Compliance and Technology Guide
The world would be in chaos without order and discipline. No matter how big or small a company is, it has to follow a set of…
What Is Data Lifecycle Management? Understanding the Phases
If you make the decisions about IT systems and procedures, you may have heard about data lifecycle management (DLM). As with many things in the IT…
The IT Leader’s Complete Guide to Effective Product Management
The software management landscape changes quickly. Each year we see new processes and paradigms that promise to build software in a better way. Recently, the industry…
The IT Leader’s Definitive Guide to Predictive Modeling
Whether you’re new to predictive modeling or just need a refresher, this post will walk you through the essential steps of predictive analysis. Predictive analysis starts…
Get ITSM Up to Speed on Security for DevOps
Traditional ITSM processes, whilst designed for all the right reasons; to protect us, to improve our predictability and to enable common understanding, are frequently accused of…