ProProfs Knowledge Base is a user-friendly tool that offers a 360-degree knowledge management solution. Small businesses and enterprises can use this tool to build a public or private knowledge base for their customers and employees, respectively. It can also be used to create help centers, FAQs, help sites, manuals, guides, and documentation.
Some of its key features include professionally-designed templates, rich online editor, Google-like search, single sign-on, built-in reporting system, user management, roles and permissions, and many others.
This software works well with sibling tools – ProProfs Help Desk and Live Chat. It also integrates seamlessly with third-party software such as Zendesk, Freshdesk, Google Analytics, and Google Translate, to name a few. These powerful integrations enhance the capability of this tool, making it even more useful for businesses.Visit Website
Knowmax is a knowledge management tool for enterprises that provides better customer service at digital as well as assisted channels. Its features include decision trees, visual how-to guides, chatbots, and analytical insights.Visit Website
Aha! is a cloud-based project management tool that supports agile and scrum workflows. It allows users to create product, technology, consulting, manufacturing and marketing roadmaps. Primary features include task lists, product roadmaps, Kanban boards, collaboration and analytics. With Aha! it’s easy to rank different features, see them on a Gantt chart, and figure out the strategy for a release of multiple features, all while keeping key stakeholders in the loop.
Aha! is a full-featured and complex product, and as such, has a bit of a learning curve. However, support for the product is generally considered to be helpful and responsive.Visit Website
Versionone is an enterprise-level agile ALM solution offered by CollabNet. It is particularly useful for large organizations looking to implement Scaled Agile Framework (SAFe) and is available in four packages: Team, Catalyst, Enterprise, and Ultimate. While it excels in reporting and tracking and has great tools for scrum masters, it can be slow, lacks the customization of other comparable software, and has a clumsy user interface.Visit Website
Discourse is modern forum software written with Ember.js and Ruby on Rails. It can be used as a mailing list, discussion forum, and long-form chat room. Its features include infinite scrolling, live updates, expanding links, drag and drop attachments, tags, groups, and more.Visit Website
Graphviz is open source graph visualization software. It takes descriptions of graphs in a simple text language and outputs diagrams in useful formats like SVG and PDF. It has many useful features for concrete diagrams, such as options for colors, fonts, tabular node layouts, line styles, hyperlinks, and custom shapes.Visit Website
Flarum is a free, open source PHP forum system. It is fully responsive and touch optimized, with a streamlined two-pane interface for a better user experience. Its features include infinite scrolling, customizable color themes, moderation tools, and search.Visit Website
RESTful API Modeling Language (RAML) is a YAML-based modeling language to describe RESTful APIs. It is easier to read and understand than other formats like XML or JSON. RAML can be used to implement interactive PAI consoles, generate documentation, describe an API you are planning to build, and more.Visit Website
Hubot is an open source, scriptable chat bot written in CoffeeScript on Node.js. Once synced with other chat services, it can be used to automate tasks, deploy code, post images, translate languages, and much more.Visit Website
Lita is a free and open source chat bot written in Ruby. It works with chat services like IRC, Hip Chat, and Campfire, and can be extended with various plugins. Its primary function is to automate tasks, but it also provides a fun way to build a sense of community within a company.Visit Website
Internet Relay Chat (IRC) is a no-frills text based chat system that was developed in the 1990s and requires client/server software to run.
It is mainly designed for group communication, which takes place in chatrooms and is overseen by operators. Operators are users that have privileged access and can disconnect or ban other users.
IRC is particularly popular among developers and other technically savvy individuals. It is simple and highly extensible, requires very little bandwidth, and runs on low speeds. In addition, many IRC networks have IP cloaking and allow for connections from Tor nodes, VPNs, and proxies.Visit Website