The digital transformation to Agile + DevOps is more than a technology upgrade
Enterprises struggle when their DevOps transition looks like a normal IT project
Seventy-percent of digital transformation programs fail. The common fatal flaw in these programs is straightforward – overemphasizing the role of technology. DevOps, though enabled by technology, is rooted in culture and process. Software quality will not skyrocket simply because a CI/CD pipeline is set up. Digital transformation strategies that center objectives around technologies like CI/CD are at risk of failure. In successful digital transformations, objectives stem from processes and their improvement metrics. In this way, organizations can incrementally transition to be able to manage loosely coupled teams in decentralized development.
Specialized IT Practitioners
DevOps teams usually adopt a collection of best-of-breed solutions for their toolchain. This series of point solutions, while high performing, create another common pitfall of digital transformations – data silos. Within the toolchain, work visibility becomes limited to these silos. Without work visibility, managing processes, tracking work, and measuring outcomes requires a web of spreadsheets and meetings. When software delivery is accelerated, these manual processes are easily overwhelmed, leaving managers unable to make data-driven decisions.
Value stream management (VSM) makes work visible
An application’s value stream is every step in the process that takes a product feature from ‘concept to cash.’ Every application has a unique value stream, making it a fundamental metric in understanding how current IT processes create value.
VSM optimizes these value streams individually and as an entire portfolio to progress an organization’s digital strategy with every release. This is made possible by real-time direct measurements of work within and across value streams. Advanced analytics and predictive AI features deliver this information in customized dashboards to users across the IT organization.
The work visibility and process control of VSM enables teams to implement small local or global changes and measure the outcomes. These iterations fuel a culture of continuous improvement from developers to front-line managers to IT leaders by promoting data-driven decision making. While every organization’s digital solution is unique, this iterative process is essential to a successful, agile approach to digital transformation.