itsm vs itil
Free White paper

Release Management is Not a “One Size Fits All” Solution

Can ITSM, ITIL and DevOps work together?

Exploring that role in depth, this white paper will cover:

  • The difference between ITSM, ITIL, and DevOps.
  • ITSM and ITIL model under fast-moving technology process.
  • A DevOps-focused view of releases and deployments.
  • An ITSM-focused view of service management.
  • The drawbacks of resisting Agile and clinging to rigid, outmoded tools.