Apr 22, 2020
Plutora's Mukund Singh Wins 2020 Excellence in Customer Service Award
Santa Clara, Calif. – April 20, 2020 – Plutora, a leading provider of value stream management (VSM) solutions for enterprise IT, today announced Mukund Singh, Chief Customer Officer, has been named a winner in the 2020 Excellence in Customer Service Award presented by Business Intelligence Group.
Organizations are having a hard time allocating the necessary resources to make the changes needed to commit to digital transformation. But with value stream management tools like Plutora, they can gain clear visibility of the waste that is slowing down the organization and measure the impact of the improvements on the business - allowing for full digital transformation growth.
"This recognition is further proof of the excellent job our team does, and I'm honored to be a part of it," said Singh. "Having a people-first initiative is part of our ethos at Plutora, and our value stream management services are centered around the importance of the customer experience as well as informed by it. We understand the importance of customer service, and we know how vital it is for the businesses we work with to be able to offer the same great level of service themselves."
"This award serves as a testament to dedication and results Mukund and our team have delivered to our customers along their journey," said Dalibor Siroky, Plutora CEO. "We are dedicated to building relationships with our customers, and we are excited about the future as we continue to strengthen their software delivery expertise to compete in today's markets."
"Year after year the role of customer service plays a more important role in all of our lives," said Maria Jimenez, chief operating officer of the Business Intelligence Group. "We are thrilled to be honoring Mukund as he is leading by example and making real progress on improving the daily lives of so many."
Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.
Plutora, the market leader of value stream management solutions for enterprise IT improves the speed and quality of software development by capturing, visualizing, and analyzing metrics throughout the delivery process. Plutora manages and orchestrates releases across mixed methodologies, manages hybrid test environments, and manages go-live events. The Plutora Platform ensures organizational alignment of software development with business strategy with complete visibility, control, and contextual analytics, guiding continuous improvement through the measured outcomes of each effort.
For more information, visit us at: https://www.plutora.com
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
Chief Nominations Officer
Business Intelligence Group