Release Management is Not a “One Size Fits All” Solution
Exploring that role in depth, this white paper will cover:
The difference between ITSM, ITIL, and DevOps.
ITSM and ITIL model under fast-moving technology process.
A DevOps-focused view of releases and deployments.
An ITSM-focused view of service management.
The drawbacks of resisting Agile and clinging to rigid, outmoded tools.