Release Management is Not a “One Size Fits All” Solution

Exploring that role in depth, this white paper will cover:

  • The difference between ITSM, ITIL, and DevOps.

  • ITSM and ITIL model under fast-moving technology process.

  • A DevOps-focused view of releases and deployments.

  • An ITSM-focused view of service management.

  • The drawbacks of resisting Agile and clinging to rigid, outmoded tools.