In part 3 of this series on Value Stream Mapping, join Marc Hornbeek and Jeff Keyes for deeper dives of actual customer experiences. You’ll learn about leading companies’ experiences gathered right from the trenches.

In this webinar, you’ll hear:

  • A walkthrough of actual customer value stream maps including their challenges and goals;

  • A discussion of the future state and proposed work plan including key objectives to achieve;

  • Several tips on how to identify and solve the most critical bottlenecks to be targeted for improvement in a future state value stream map;

  • Q&A where you can ask your most burning questions on doing value stream mapping.